Responsible Lending

Our Commitment to Ethical and Transparent Lending Practices

Our Responsible Lending Commitment

At Centurion Finance, we are committed to responsible lending practices that prioritize the financial well-being of our customers. We believe in transparency, fairness, and helping our customers make informed financial decisions.

Key Principles of Responsible Lending

1. Transparency

We provide clear, comprehensive information about all costs associated with our loans, including:

  • Interest rates and APR
  • All fees and charges
  • Payment schedules
  • Total cost of the loan
  • Consequences of late or missed payments

2. Affordability Assessment

Before approving any loan, we conduct thorough assessments to ensure:

  • The loan is suitable for your financial situation
  • You can reasonably afford the repayments
  • The loan won't cause undue financial hardship
  • Your ability to meet other financial obligations isn't compromised

3. Fair Treatment

We treat all customers fairly and with respect:

  • No discrimination based on race, gender, religion, or other protected characteristics
  • Clear communication in plain language
  • Respectful collection practices
  • Consideration for customers experiencing financial difficulties

Before You Borrow

We encourage all potential borrowers to consider the following before taking out a loan:

Ask Yourself:

  • ✓ Do I really need this loan?
  • ✓ Can I afford the monthly payments?
  • ✓ Have I compared different lending options?
  • ✓ Do I understand all the terms and conditions?
  • ✓ Have I considered alternatives to borrowing?
  • ✓ Will this loan help improve my financial situation?

Understanding Your Loan

Important Terms to Know:

Principal:
The amount you borrow, between $100 and $5,000
Interest Rate:
The percentage charged on your principal amount.
APR (Annual Percentage Rate):
The yearly cost of your loan, including interest and any applicable fees, ranging from 6.99% to 35.99%.
Term:
The time you have to repay the loan, from 3 to 24 months.
Monthly Payment:
The amount you’ll pay each month, based on your loan size, rate, and term.
Total Cost:
The full amount you’ll repay over the life of the loan, including principal, interest, and fees.

If You're Struggling with Payments

We understand that financial circumstances can change. If you're having difficulty making payments:

  1. Contact us immediately - Don't wait until you've missed a payment
  2. Be honest about your situation - We can only help if we understand your circumstances
  3. Explore options - We may be able to offer payment arrangements or modifications
  4. Seek additional help - Consider credit counseling or financial advisory services

Complaints and Feedback

We value your feedback and take all complaints seriously. If you have concerns about our lending practices:

  1. Contact our Customer Service team at (916) 251-4500
  2. Email us at support@vadlimitedfin.com
  3. Write to us at: 700 Automall Dr, Roseville, CA 95661-3024

Final Thoughts

Borrowing money is a significant financial decision that should not be taken lightly. We encourage you to carefully consider your options, understand the terms of any loan you're considering, and only borrow what you can afford to repay. Our team is here to answer any questions and help you make the best decision for your financial situation.

Have questions about responsible lending? Contact us today for more information.